Friday, April 07, 2006

Tache on the Scene

Tache is back to marketing 7 Central condominiums. At first it appeared they may have dissolved their relationship with Mayo, but that rumor may have been premature if not completely wrong. I guess 7 Central cleared their title hurtles and is now buyable. It'll be good to have more new neighbors. My word of advice for them is to always, always use an independent inspector, and put everything you see that looks even remotely funny on the punchlist. Also make sure there is a clause in the purchase and sales agreement contractually obligating the seller to fix punchlist items within a clear amount of time from the first report date - like 30 days. Make sure you get a warranty for everything. It will be interesting to see things shape up over there. I can't wait to take a closer look during the open house.

No Pride In Workmanship

My family is Norwegian German. In my upbringing one idea in particular was branded into my head - if you do something do it right or don't do it at all. Mayo group has no pride in workmanship. Mayo is finally - finally fixing things on our punchlist. That's the good part. The bad part is that the work is really poor. Not only that, the workers didn't clean up after themselves. We have plaster dust and old sheets of sandpaper all over the 4 floor lobby. The work done in unit 4A is bad - bad paint, bad sanding, warped boards, etc. Seems like as soon as the supervisor is gone, who left immediately after introducing the workman - it's up to the resident to ensure the worker is doing everything to a good standard. Well, that's a bit difficult when the workman doesn't speak English. This is America. Our language is English, but we have tons of people where English is not the first language or even spoken fluently. This is but one aspect of our diversity, and most certainly should not be criticized in and of itself. For full disclosure, English is not my first language either. But when there is work to be done, and you are a business, wouldn't you want to ensure the client and the workers can communicate or have some means to do so in order to ensure a good customer experience? Well, that didn't happen, and we have problems - again. But you know what, this shouldn't even be an issue. The workman should have enough pride in their job to do good work. To make something with their hands that they can brag about, build a good reputation, and continue on to the great things a good reputation brings you. Nope, not these workers. They just do a job, get their pay, go home, and wonder why they aren't living the high life. All the while wondering, "only if I win the lottery." Sad.

I came from nothing. Absolutely nothing. My first bathroom was a hole in the ground. No toilet paper. My family and I worked hard and made every effort to do a great job in order to make life better for ourselves, and it worked just as it has for untold generations. I see these workers toil away sometimes handling stuff that will eventually kill you. They work long hours, long weeks, sometimes two - three jobs, but they consistently produce poor results - by choice. That's the detail. It's all by choice. All it takes is the choice to clean up, everything. The choice to sand that board flat. The choice to use the right brush to paint so it matches existing work. The choice to do a good job! Instead, they choose not to. Sad.